Istanbul, Turkey

Performance Management In The Public Sector

Organizational performance is a Human Resource challenge. Ultimately, it is the people of the organization that delivers the performance. Infrastructure, technology, systems and governance create the environment to support the delivery of the performance by the individuals. Delivering performance in the services sector is even more challenging as the variations in performance level is very much tied to the individuals performing the service. This is particularly true in the public services sector.

It is therefore critical that performance systems developed by organizations be people-centric. High performing organizations focuses on two major aspects of their people – the motivations to perform and the competency to perform. Highly motivated and competent individuals will deliver the performance at the highest level. Globally, performance management has moved from the traditional approach to one that is more developmental in nature. The focus of performance management on the “WHAT has been achieved?” has expanded to “WHAT has been achieved? and HOW was it achieved?”. This is done by integrating competencies needed to perform. This not only ensure performance sustainability, but also continuous improvement in organizational excellence.

Programme Details

  • Programme Name
    Performance Management
    In The Public Sector
  • Programme Date
    22-27 November 2022
  • Venue
    Istanbul, Turkey
  • Course Fee
    € 3,900

* Course fee includes accommodation (single room basis), morning and afternoon tea break and lunch during the programme. Certificate will be issued by the Universiti Sains Malaysia

For more details

Email us

04.653.6058
pippa@usm.my

Our Location

Pusat Inovasi dan Produktiviti Pentadbiran Awam (PIPPA)
Aras 2, Bangunan TORAY, 11800 USM, Penang


Learning Objectives

  • Understand the context of performance management in delivering Organizational Excellence;
  • Know how to develop a performance management system vis-à-vis
    +  How to get top management support;
    +  Identify individuals to be consulted in the development;
    +  How to keep people informed;
    +  How to manage performance fairly;
    +  Identify people to be trained;
    +  How to introduce the system.
    +  Incorporating competencies in the various elements to performance management.
  • Know how to plan employee performance, in particular how to develop performance objectives for individual employee;
  • Know what is involved in personal development of employees and how to develop a personal development plan;
  • Be able to review performance of employees effectively.

Methodology

The program is so designed to be interactive, with active participations of all attendees highly desirable. As such, it will include self-r eflections at various stages, pre program, during and post program. Discussions, brainstorming sessions and case study approaches will be the mainstay of the delivery of the program. Potential participants are encouraged to bring with them challenges and issues they may have to the discussions during the program.

Who Should Attend

  • Supervisors
  • HR MAnagers/Executives
  • Project Managers
  • HR Practitioners
  • Young Executives
  • Team Leaders

Senior Fellow of PIPPA

Prof. Dato' Dr. Muhamad Jantan, graduated with a B.Sc. (1st class) from the University of Warwick (1978), and a Ph.D from the University of Wales (1982), United Kingdom, he started his career with the Universiti Sains Malaysia, at the School of Mathematics. His current research interest and expertise lie in higher education policy with emphasis on pushing the national tertiary education to excellence. In this respect he has undertaken various projects for the Ministry of Higher Education such as “Improving Faculty Quality in Public Institution of Higher Learning”,

“Enhancing Quality of Faculty of Private Higher Education Institutions”, “Internationalization and International Linkages of Institutes of Higher Education in the country”, “Strategic Roadmap for Private Higher Education”. He chairs the SETARA and D-SETARA committee to evaluate quality of Institutions of Higher Learning for all Higher Education Institutes (public and private) in their teaching and learning for Malaysian Qualifications Agency (MQA). He sits on the National Research University Evaluation Committee, Ministry Centers of Excellence, and various committees on Research grants schemes. In this capacity he developed the various measuring instruments such as MyRA (Malaysian Research Assessment), the HiCOE (Higher Education Center of Excellence) and TBS (Top Business School). He has also provide services in various capacities to private companies and agencies other than education, including Federation of Malaysian Manufacturers, INTEL, Motorola, Sharp-Roxy, Toray Industries Malaysia, Silitek Corporation, Matsushita, Siemens, Epson Precision, Invest Penang, SERI, Tourism Malaysia, Asian Development Bank, FAMA, TNRD, MIMOS, JASA, World Bank, Sistem Televisyen Malaysia, MPC, INTAN, etc.


PROGRAM PIPPA 2023

PIPPA INTERNATIONAL OUTREACH PROGRAMME • PIPPA PUBLIC PROGRAMME

  • Pengurusan Bakat Strategik Untuk Sektor Awam

    Nilai dan peranan Sumber Manusia semakin meningkat dan dihargai oleh organisasi, sebagai salah satu daripada tonggak asas yang memacu kecemerlangan organisasi. Tanggapan tentang peri pentingnya peranan yang dimainkan oleh sumber manusia dicerminkan oleh evolusi peristilahan yang digunapakai untuk merujuk kepada sumber manusia.

    Tarikh Program
       13-14 Mac 2023

    Tempat
       Pulau Pinang

    Yuran
       MYR 2,000*
      * Yuran adalah termasuk SST 6%
  • Membangunkan Pelan Penggantian: Strategi dan Pelaksanaan

    Pengurusan pelan penggantian adalah perkara strategik dalam merangka masa hadapan yang perlu diberi perhatian oleh setiap organisasi. Pelan penggantian ialah proses mengenalpasti dan membangunkan bakat dalam kalangan kakitangan sesebuah organisasi bagi mengisi jawatan-jawatan strategik dan kritikal organisasi tersebut.

    Tarikh Program
       8-9 Mei 2023

    Tempat
       Kota Kinabalu, Sabah

    Yuran
       MYR 2,000*
  • TUBE© Transformasi Organisasi Melalui Tadbir Urus Bersepadu

    TUBE© dirangka khusus untuk membantu peserta membangunkan pelan transformasi dengan menggunakan pendekatan TUBE©. Pendekatan TUBE© dibangunkan berasaskan kerangka berasaskan hasil (outcome based) dengan kandungan program menjurus kepada membantu menyediakan penyelesaian menyeluruh dan sistematik mencakupi peringkat organisasi (makro) dan individu (mikro).

    Tarikh Program
       12-16 Jun 2023

    Tempat
       Bandung, Indonesia

    Yuran
       MYR 6,700 

  • governance for Innovation: european approach

    Governance for Innovation or Innovation Governance can be thought of as a system of mechanisms to align goals, allocate resources and assign decision-making authority for innovation, across the organization and with external parties.

    Course Date
       10-16 July 2023

    Course Venue
       Munich, Germany

    Course Fee
       €5,500 

  • Building a High Performance Work Culture in the Public Sector: Japan Experience

    Every organization, whether public or private has its own unique culture. Even in the same government of the same country, culture is different in each organization. It is said, “Every organization has a culture, that is, a persistent patterned way of thinking about the central tasks of and human relations within an organization.

    Course Date
       14-20 August 2023

    Course Venue
       Tokyo, Japan

    Course Fee
       USD4,500 

  • Pengukuhan Teknik Siasatan Dalaman Untuk Sektor Awam (Domestic Enquiry)

    Kursus ini penting bagi mempertingkatkan kemahiran pegawai agensi jabatan dalam mengesan salah laku yang berlaku di organisasi masing masing dan seterusnya menjalankan siasatan dalaman menyediakan kertas siasatan memperbaiki teknik susunan dan aturan kertas siasatan serta mengenal pasti kelemahan kelemahan laporan siasatan serta cara mengatasinya dan mempertingkatkan kemahiran dalam aspek pertanyaan siasatan dan pengurusan barangan kes. 

    Tarikh Program
       29-30 Mei 2023

    Tempat
       Pulau Pinang

    Yuran
       MYR 1,800*
      * Yuran adalah termasuk SST 6%
  • Enhancing Cyber Security in the Public Sector

    Cyberspace is the frontier where fierce competition amongst organizations and nations. This highly contested space is critical for the future development of nations. Its importance is premised on the exponential growth of the knowledge economy and industry 4.0; pillared on the rising digitalization and the connectedness of the global community.

    Course Date
       5-11 November 2023

    Course Venue
       London, UK

    Course Fee
       £5,000 

  • Competencies Know How: The Foundation of Talent Management

    Enhancing public sector performance is a key goal of governments around the world. Successful organisations understand that improving service delivery requires implementing the right talent management strategy.

    Course Date
       19-25 November 2023

    Course Venue
       London, UK

    Course Fee
       £6,500 

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mengikut keperluan organisasi
juga adalah kepakaran kami "


Hantar maklumat organisasi dan keperluan latihan organisasi anda yang diperlukan kepada pihak kami.